Introduction
This course aims to provide participants with the knowledge, concepts, skills, and tools necessary to manage and administer contracts post-award. Participants in this interactive course will learn all the processes and activities required to implement contractual obligations successfully. The course will also cover best practices in contract administration.
Goals
Participants will learn:
- Contract administration.
- Change management.
- Managing contractors.
- Managing claims and disputes.
- Resolving disputes.
- Negotiating with contractors.
TRAINING OBJECTIVES
- Outline the major activities and procedures of contract administration.
- Explore administration tools and techniques that are used during the contract implementation.
- Create a system to evaluate contractors and identify key performance indicators that can help assessing their performances.
- Explain the different types of variation orders, claims and damages and identify several alterative dispute resolutions.
- Prepare for negotiating contract variations and claims to reach a satisfactory settlement.
Training Methodology
This course relies on the use of individual and group exercises aimed at helping participants learn all the tools and techniques used during contract implementation. The course also features the use of a number of case studies and role plays by participants followed by discussions. In addition, this course incorporates pre and post testing.
Target Groups
All those involved in any aspect of implementing, managing, or administering contracts in the post-award phase of the contracting process and who want to learn about the best practices in contract administration.
Program Content
Principles of Contracts
- Elements of a contract.
- Contract framework.
- Purposes of contract administration.
- Difficulties encountered in contract administration.
- Competencies of contract administrators.
Contract Administration Tools
- Knowing your contract.
- Contract provisions affecting implementation.
- Tools and techniques for contract administration
- Dissection technique.
- Issues and risks logs.
- Developing schedule plans.
- Lessons learned.
- International contracting.
Contractor Evaluation
- Questionnaire and surveys.
- Key Performance Indicators (KPIs).
- Targets and benchmarks.
- Service Level Agreement (SLAs).
- Managing subcontractors.
Changes, Claims, and Disputes
- Change process.
- Breach of contract.
- Money damages.
- Claims and disputes.
- Alternative Dispute Resolution (ADR)
Post-Award Negotiation
- Secrets of successful negotiation in contracting.
- Negotiation preparation.
- Negotiation objectives.
- Negotiation guidelines.
- Resolving deadlock.
