The practical and innovative five-day Certificate in Benchmarking training course examines the essential ingredients of benchmarking success. This 5-day training course is designed to equip participants with essential skills for success in any benchmarking activity. Benchmarking is the process of measuring products, services, and processes against those organizations known to be leaders in one or more aspects of their operations.
This immersive program combines dynamic learning, excellent case studies, and interactive activities to foster growth and development across key areas of the benchmarking journey. No previous experience with benchmarking is required for this program.
Participants will learn:
TRAINING OBJECTIVES
This Certificate in Benchmarking training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This training course includes stimulating presentations supporting each of the topics together with interactive trainer lead sessions of discussion.
There will also be practical sessions where participants can practice and experience course-related activities. Realistic and fun activities, case studies, short video presentations, and feedback will be used to facilitate learning.
TRAINING SUMMARY
In this Certificate in Benchmarking training course you will learn why benchmarking is a viable tool that provides useful information for improving virtually any organization or activity. You will discover the practical benefits of benchmarking and how to use these in your department, team, or organization. This innovative seminar will focus on the practical and theoretical aspects of benchmarking.
Day 1: An Introduction to Benchmarking
Day 2: Conducting Your First Benchmarking Project
Day 3: Metrics and Data
Day 4: Stakeholder Analysis
Day 5: Tools & Techniques for Quality Improvement
