Introduction

Business continuity management (BCM) ensures continued business operations in the face of disasters and is essential for business survival. Proactively managing risks through planning (BCP) and (DRP), based on time-tested management processes, assures sustainability. BCM ensures that your business will remain in operation in the most challenging times. It ensures the protection of your personnel, continued essential business processes, and preservation of your reputation.

Some risks can’t be eliminated, and thus you need to understand how to deal with it without impacting your business. Organizations implement disaster recovery and Business Continuity Plans (BCP) to prepare for any potential disruptive event and it is considered an essential part of any risk mitigation plan, both processes are equally important because they provide detailed strategies on how the business will continue after severe interruptions and disasters.

In the event of a disaster, the business continuity plan will help the organization to operationally function. On the other hand, the Disaster Recovery Plan (DRP) stipulates how the company is prepared for the disaster and what actions that need to be taken to ensure that operations can be restored.

This Disaster Recovery & Business Continuity training course will provide a clear understanding of what is required to ensure your business and organization is prepared and ready to manage a major incident or disaster that could adversely impact your day to day operations. The workshop is aligned to best practice frameworks to ensure your response and ongoing recovery efforts are successful.

Goals

TRAINING OBJECTIVES

• Understand what BCP and DR.
• Realize the financial and operational benefits of BCP and DR.
• Develop an effective BCP Framework.
• Evaluate your existing BCP and management maturity level.
• Identify your Disaster Recovery Planning gaps.
• Implement an effective process to ensure your business services are available when major incidents and disasters occur.
• Expose participants to existing and emerging practices in BCM, specifically:
• Examine the “why, what, when how and who” aspects of BCM.
• Establish the relevance of BCM and BCM practices in an enterprise.
• Develop practical steps towards BCM management systems in your enterprise.
• Demonstrate how to plan, test and implement business continuity and disaster recovery.

Training Methodology

The Disaster Recovery & Business Continuity Training course will combine presentations with interactive practical exercises, supported by video materials, activities, and case studies. Delegates will be encouraged to participate actively in relating the principles of stress management to the needs of their workplace.

TRAINING SUMMARY

The Disaster Recovery & Business Continuity Training course covers essential skills such as communicating persuasively and with impact, confidence to handle challenging situations and flexibility to adapt. Business Continuity Planning or BCP as it is often referred to as the corner stone of recovery, often overlooked and not given the attention required. Implementing good BCP practices and aligning these with Disaster Recovery or DR principles will ensure your organization’s recoverability will increase.

This workshop will provide an overarching insight at how good BCP and DR planning will provide an all-encompassing recovery tool box so that your business or organization is fully prepared for the unexpected.

Target Groups

This training course is also suitable to a wide range of professionals but will greatly benefit:

• Business Continuity Managers.
• Disaster Recovery Managers.
• Service Continuity Managers and Process Owners.
• Risk Managers.
• Any individual who needs a greater understanding of how an organization can make use of BCP and DR Continuity Management to enhance the quality of services.

Program Content

Day 1 - Planning

• Business Continuity Planning.
• Emergency Planning & Crisis Management.
• Disaster recovery planning.
• BCM Best Practices – ISO Standards.
• ISO 22301 BCM Standard & BCM.
• ISO 31000 Risk Management & BCM.

Day 2 - Disaster Risk Management 

• Types and Scope of DRM plans.
• Disaster Risk Management concepts and terminology.
• DRM systems and structures –international, regional, and national.
• Community based disaster risk management.
• Understanding Disaster Risk Reduction.

Day 3 - Disaster Risk Management (Continued)

• Risk management strategies and plans.
• Disaster response plans, disaster recovery planning, business continuity planning.
• Plan rehearsals-simulation exercises (specific focus on Contingency Plan).
• Early warning systems- components, structure and operationalization.
• Plan Activation and review.
• Exercises: Developing DRM plans.

Day 4 - Understanding the Perceived  Risks

• Understanding risk.
• Risk analysis process- tools and techniques.
• Hazard mapping and ranking.
• Vulnerability and capacity analysis.
• Developing and implementing Standard Operation Procedures (SOPs).
• Exercises: Hazard mapping and ranking, BCP development.

Day 5 - Ethical Factors in Crisis and Emergency Leadership

• Caring for subordinates and their families.
• The leader's self-care.
• Responsibilities to authorities, the public and/or victims.
• Managing and leveraging the media.
• After-action review and lessons learned processes.
• Preparing for the next crisis or emergency.